The financial and workforce challenges that continue to beset healthcare organizations show no signs of abating. In response, there has been a trend toward outsourcing healthcare revenue cycle management as a way of cut costs and ease the organization’s workforce burden.
But while this may seem an obvious calculation for some organizations, keeping revenue cycle management in-house — or even ending outsourcing and bringing it back to an organization — can have many justifications. Recent changes in technology, particularly for EHR and ERP systems, can lead healthcare organization leaders to reassess strategies based on newly realized capabilities.
In our recording below, Adrianne Boylen, a Principal of Business Consulting, and John Summerlin, a Managing Director of Business Consulting at Grant Thornton’s Healthcare Advisory practice, talk about how these recent trends in the healthcare sector are leading decision-makers to re-evaluate their insourcing/outsourcing choices for revenue cycle management and across the business. Listen to Summerlin and Boylen describe key factors healthcare leaders should consider while ensuring both efficiency and effectiveness.
14:15 | Transcript
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