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Retail & Consumer Brands

Integrating sales channels to drive consumer experience

 

Retail is looking to the future, and so are we

 

Retail and consumer product business leaders confront many challenges today — from the innovation needs and risks of an online presence to optimizing the omnichannel customer experience and creating a retail community that will drive growth. As your business evolves, you must continually address these challenges to achieve your goals. Grant Thornton specialists in retail and consumer products bring practical experience serving companies in the industry to help you right-size your approach, balance inventory, access sales channels, and make the most of your customer loyalty programs.

 

ARTICLE

Retail nearshoring that pays: A risk-smart playbook
Retailers shift to split-shoring to tackle tariffs, shipping risks, and demand—boosting resilience, compliance, and profits.
 

Sectors we serve

The eCommerce channel has experienced significant growth in recent years and is a critical element in creating a frictionless omnichannel experience. Managing security risks and complex tax reporting can create challenges. We can help you navigate these waters so you operate efficiently and effectively in the markets you serve.

 

Brick-and-mortar locations have had to adjust to the demands of customers who expect their stores to accommodate their shopping preferences, no matter what channel they choose. Our teams have the knowledge of how to manage your operational capabilities to better serve today’s savvy consumers

 

Today’s consumers are channel agnostic and enjoy having multiple options available to shop. Brands have benefited from the expansion of online marketplaces that bring buyers and sellers together, taking the omnichannel experience to another level. Ensuring you have the right control environment, reporting structure and inter-relationship with other sales channels are key elements to connecting with your customer community.

 
 
 

How we can help you

 

Our advisory teams tackle challenges alongside you, designing fresh solutions with a balance of scale, skill and service you’ll only find here.

 
Corporate Tax

When it comes to tax, there’s more to consider than simply reporting. Global risks, regulatory requirements, transformative... Show more technology — these are all part of a bigger picture that can impact your business performance. From tax compliance to tax planning, we listen to your needs and work with you to position tax as a strategic function of the business. With a focus on defining a comprehensive strategy, we can provide the resources and solutions to meet your business needs and advance your business goals. Learn more -->

Audit & Assurance

Our talented people, cutting-edge technology, and deep industry-specific knowledge and experience give us all the necessary... Show more ingredients to provide audit and assurance services that provide the highest quality to our clients, audit report users, and the community. We ask the right questions and work together with our clients to provide the best solutions, using the latest technology to deliver efficient services and useful, data-driven insights. And we have a strong commitment to serving our clients and the public with integrity and transparency. Learn more -->

Risk Advisory

We help our clients understand their business risks, and we assist in addressing them in both proactive and responsive contexts. We deploy... Show more our diverse pool of controls professionals, compliance specialists, cybersecurity professionals and risk consultants with industry depth to meet the complex requirements of our client programs. We work with our clients to provide the optimal team and resource structure to accelerate program execution. We start with the benefits-realization objective to drive the most effective and value-enhancing engagement model for our clients. Learn more -->

CFO Advisory

The responsibilities of CFOs have grown tremendously in recent years as the depth of their strategic acumen has become fully appreciated by... Show more their organizations. These expanded duties create a need for insights that you can depend on, tailored to your unique circumstances. Our professionals help you drive your organization forward in an ever-changing environment. We help you create value and accurate, efficient reporting with the help of powerful tools and analytical capabilities. Your organization is counting on you to create a path to success. You can count on us to help you deliver. Learn more -->

Transaction Advisory

Our holistic approach to transaction advisory services addresses the financial, operational, tax, IT commercial, strategic, human capital, and... Show more cultural issues that are part of a deal. With a shared purpose of optimizing transactional value, Grant Thornton’s M&A professionals work with you throughout the life cycle of the transaction to overcome challenges and execute a successful closing. Our integrated transaction plan provides the insights necessary to minimize risks, manage buy-side and sell-side due diligence, and enable you to focus on the future. Learn more -->

Technology Modernization

A strategic technology modernization effort can help decrease costs, optimize inventory management, accelerate project management, boost... Show more performance, and even improve engagement for employees and customers. The challenge is to achieve value-driven innovation amid the ongoing operational and competitive challenges that face every organization. Grant Thornton’s technology modernization team understands this challenge and applies deep technology, data, cloud, and automation experience with fresh strategic thinking and proven partners to find the best path to your goals. Learn more -->

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2026 AI Impact Survey Report

The AI proof gap: See why AI isn’t delivering the performance leaders expected
Read our survey report

Get practical insights on AI performance

See how disciplined adoption of AI into everyday workflows delivers measurable results
Explore our AI capabilities and insights
 

Related case studies

 

 
INSIGHTS

Adapting to tariffs, advancing business

The use of tariffs to advance this administration’s economic policies will affect most every U.S. business. Responding to them requires a re-examination of basic operations, and our “Adapting to tariffs, advancing business” page can be a resource in that strategy. 

Go to our tariffs page
 

On-demand webcast

ON-DEMAND WEBCAST

Insights from our 2026 AI Impact Survey

Join us for a data-driven conversation on how to advance AI performance.

Register to replay this webcast
 

Featured speakers/attendees:

 
Sumeet Mahajan Sumeet Mahajan Sumeet Mahajan
Sumeet Mahajan

Partner, AI & Data

Grant Thornton Advisors LLC

Sumeet enables clients to unlock measurable value with AI and data by linking business strategy to AI strategy and guiding build/buy/partner decisions.

Chicago, Illinois

+1 312 465 7448

Industries

  • Manufacturing, Transportation & Distribution
  • Retail & Consumer Brands

Service Experience

  • Artificial intelligence
  • Business Consulting
  • Technology Modernization
 
Paul Melville Paul Melville Paul Melville
Paul Melville

Chief Growth Officer

Grant Thornton Advisors LLC

Paul Melville is national managing principal in Grant Thornton Corporate Finance group and is located in Chicago.

Chicago, Illinois

+1 312 602 8360

Industries

  • Construction & Real Estate
  • Healthcare
  • Manufacturing
  • Retail & Consumer Brands

Service Experience

  • Advisory Services
 
Jennifer Morelli Jennifer Morelli Jennifer Morelli
Jennifer Morelli

Partner, Transformation
Grant Thornton Advisors LLC

Jen leads Grant Thornton’s People & Culture practice, guiding orgs through change via process, tech & people transformation.

Philadelphia, Pennsylvania

+1 215 701 8899

Industries

  • Healthcare
  • Manufacturing

Service Experience

  • Advisory Services
  • Business Consulting
 
 
 
 

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Move from AI pilots to profits

Many AI pilots achieve limited returns and fail to scale. Discover how leaders can prioritize use cases, strengthen data hygiene and foster adoption to turn pilots into lasting enterprise value.

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Connect with our Retail & Consumer Brands leader

 
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Lawrence Griff

Head of Retail & Consumer Brands Industry
Grant Thornton Advisors LLC

Partner, Audit Services, Grant Thornton LLP

Lawrence Griff is the Head of the Retail & Consumer Brands industry and an Audit Partner based in the Stamford office.

Stamford, Connecticut

+1 203 327 8370

Industries

  • Retail & Consumer Brands
  • Manufacturing, Transportation & Distribution
  • Technology

Service Experience

  • Audit & Assurance Services
 
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Ready to talk? We’re ready to listen.

 

Request a meeting and a member of our team will be in touch to see what we can do to meet your needs.

 

Want to submit an RFP? Please submit your request through our RFP submission page.

 
 
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